Privacy Policy
Last updated: June 2026
This policy explains how Hai Guan Seng Trading Service (UEN 28222700L), operating from 31 Kelantan Lane #01-10/14, Singapore 200031 (“Hai Guan Seng”, “we”, “us”), collects, uses, discloses and protects your personal data, in line with Singapore’s Personal Data Protection Act (PDPA).
What we collect
We collect only what we need to serve you: your name and contact details (phone, WhatsApp, email), delivery address, the products and quantities you enquire about or order, voucher/redemption details where relevant, and the content of your enquiries. When you use this website we also collect standard usage data (pages visited, device/browser, approximate location) via cookies and Google Analytics.
How we use it
To prepare quotes, process and fulfil orders, arrange delivery and installation, handle warranty and after-sales support, respond to your enquiries, keep records required by law, and improve our website and service. We may contact you about your order or, where you’ve agreed, about promotions and stock.
Disclosure
We do not sell your personal data. We share it only as needed with our delivery and installation partners, our payment processor for online payments, and where required by law or to protect our rights.
Cookies & analytics
This site uses cookies and Google Analytics to understand how visitors use it. You can disable or clear cookies in your browser, and opt out of Google Analytics using Google’s browser add-on. Some site features may not work fully if cookies are disabled.
Protection & retention
We take reasonable steps to protect your personal data against loss, misuse and unauthorised access, and we retain it only as long as needed for the purposes above or as required by law.
Your rights
Under the PDPA you may request access to, or correction of, your personal data, and you may withdraw consent to its use for marketing at any time. To do so, contact us at haiguanseng@gmail.com or +65 6291 3320.
Contact
Hai Guan Seng Trading Service · 31 Kelantan Lane #01-10/14, Singapore 200031 · +65 6291 3320 · WhatsApp +65 8302 4888 · haiguanseng@gmail.com